Shop Policies

1. Items for sale- Rietveld Designs creates all of their items themself. Items shown in stock are available immediately. Custom orders can be created to each customer's required needs- email

2. Shipping-For all items except oversized log items: On GoImagine all of the shipping is free.  Oversized items like log furniture, cedar planters, tables, etc will only be sold and delivered by trailer in the Dickinson/Menominee/Delta County areas of Michigan and the Marinette County are of Wisconsin.
 If an item is already made and in stock it will ship out the next business day with best methods (these could include USPS,UPS or Fed Ex). Tracking numbers will be sent to the customer.
 For custom items- they will ship as soon as they are finished and dried enough to do so. Depending on the item and availability of goods to make item this could be anywhere from 1 week to 1 month. Customer will be sent photos of item to approve finished design/colors before shipping.
Insurance for the cost of the item will be added to all packages in case of breakage in transit.

3.Returns- Items may be returned at the customer's shipping cost. An authorization should be asked for first through the original order form so we are aware item is being returned. Insurance should be added to package in case of breakage in transit. As soon as item is received in good shape refund will be issued.